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vBPicGallery the vBulletin Photo Gallery Sales and support for the vBulletin photo gallery add on vBPicGallery. Give your members as many photo galleries as you like with as many photos as you like.

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Old 01-05-2011   #11
stolle
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Quote:
Originally Posted by Greg View Post
Yes, it should be current, but I'm guessing, I don't know what the guy before you did.

You have to check that the correct JS code was uploaded too. These are the only two problems that usually break the comments, old templates or old JS files. It's a common upgrade issue.
do you mean js files from vbulletin or the gallery js files, where are they located in the file structure?
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Old 01-05-2011   #12
Greg
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I don't want to come off as a dick, but I really don't feel like teaching you how to work and fix the gallery when you don't have access to the most basic information to begin with.

You need the original installation zip and you will see where everything is located. I assume you don't have that, so you can't fix this even if I tell you the file system.

Get the zip or get the info to download the zip from the forum owner and you will see everything you need to know in the zip file.
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Old 01-05-2011   #13
stolle
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Quote:
Originally Posted by Greg View Post
I don't want to come off as a dick, but I really don't feel like teaching you how to work and fix the gallery when you don't have access to the most basic information to begin with.

You need the original installation zip and you will see where everything is located. I assume you don't have that, so you can't fix this even if I tell you the file system.

Get the zip or get the info to download the zip from the forum owner and you will see everything you need to know in the zip file.
i have full ftp access to the forums directory and the original gallery zip.

i did a search of the forums directory and it returned:

vbpicgallery_comments.js
vbpicgallery_editgallery.js

they are both located in the clientscript folder in the forums root, when i look in the the upload folder from vbpigallery 10.7.6 pl2 zip they are not there. i just noticed why they arent, they were blocked by mcafee all the js files have been replaced by txts (which is why i asked where the js files were, i never found any in the upload folder). the same is true for the folder on the sites server! the two files above are the only js files associated with the gallery on the server. this could mean the owners original zip file was compromised? if this is true, would it be possible to download the zip file, if i forwarded the original vbpicgallery receipt to you?
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Old 01-05-2011   #14
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I bet you can rename the txt files to .js and fix them. I'm sure we can work something out.
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Old 01-05-2011   #15
stolle
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I bet you can rename the txt files to .js and fix them. I'm sure we can work something out.
this is the content of the txt files.
Quote:
BLOCKED FILE ALERT

A file has been blocked due to the 'File Filtering' rule.
Context: 'vbpicgallery_comments.js'
Disallowed due to
Ticket Number: '1c30-4d0b-92f4-000e'
See your system administrator for further information. Copyright 1999-2008 McAfee, Inc.All Rights Reserved.mcafee.com
there is a different one for each js file a total of seven, four of which are located in the /clientscript folder and three located in /clientscript/vbpg_mootools folder.

is there an email i can forward his purchase information so may download the zip or just the js files? thank so much, i really appreciate your time.

my email is stolle@stlhondas.com
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Old 01-05-2011   #16
stolle
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i uploaded the js files and the gallery works, thanks greg!

much appreciated!!!
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Old 01-05-2011   #17
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Cool. Glad it worked out.
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